SERBROS an online Service Brokerage System

SERBROS tracks and manages the progress of service-to-client matching operations undertaken by advisors and consultants coordinated by a central administrator.

A centralised database and business process management system (using remote, secure, authenticated web forms) supports daily administrative tasks and keeps all relevant parties informed.

Users have their own secure login for:

• Submission of reviews and reports
• Acceptance/Rejection of tasks
• Pickup of stage messages
• Overview current projects’ states

Admin reports are produced for:

• Monthly consultant Timesheets
• Overviews of all operations.
• Client Details

• Operational cost liabilities

Records stages of each operation:

• Initial Client Wish Capture
• Consultant’s first visit to client
• Requirements/Specifications
• Action Plans and Development
• Provider Meetings/Interviews
• Client’s Provider Choice
• Funding and Review

Additional Features

• Targeted e-mails to advisors, clients and potential providers
• Printer Friendly Stage Reports
• Printer Friendly Evaluations